Work thoughts plus a cool video

This is what triggered the following. I watched the metal dust come flying out, and then the wrote following back to the poster (I’ve met him I think once IRL, he’s associated with the Seattle filk fen) pOp check out his youtube channel he’s made some awesome videos of stuff he’s built.

 

…Made me think of a work story. Must be almost fifteen years ago now this happened. Take an RMA for a 1500W inverter. Mo Z the repair & analysis dude cracks it open, mutters to himself, and approaches my desk with a small plastic container of brass dust … Which he then proceeds to pour out onto a piece of paper on my desk. “Mo what the hell?” sez I and he sez, brown eyes snapping, “Under no circumstances is this a warranty failure. These metal shavings came from inside.” I get to talk to the customer, lucky me. Found out during my intense and unpleasant callback to the customer that he’s using the inverter to run a mobile key cutting machine out of his van, no protection, brass dust every-fuckin-where but screechin all heartbroken that it should be covered under warranty. And so it went for the next I dunno how many years, he’d run it until it breached the ass of the laws of physics for how it still worked with that much stray metal in it, and then I’d sell him a refurb for a discount. THE END

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Allegra

Born 1958. Not dead yet.

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