They ask you why you want to cancel and give you 100 characters LOL
So I said,
I get so angry when I read it it’s bad for my health.
You are now connected to Jonathan.
Jonathan
7:13 AM
Hi there! Thank you for contacting the New York Times. My name is Jonathan. Hope you’re doing great! I am sorry to hear that you would like to cancel. Please, allow me 1-2 minutes while I pull up your account.
You
7:14 AM
thanks
Jonathan
7:14 AM
Of course! Thank you for your time, Allegra! I was able to locate your account and I would like to thank you for your support as a Basic Digital subscriber! I understand the news can get a bit intense or overwhelming, and we sometimes need to take breaks, however, it is also important to stay aware of everything that is going on.
If I may, we have different sections as well that you might find interesting and joyful; for example, when I feel that I need to take a break from the news, I look for the Tech and Books sections and listen to the Daily, in which I can get all the news in 20 minutes. That way I can stay tuned without being too involved. Would you consider giving these options a try?
You
7:15 AM
Thank you for the offer but no.
Jonathan
7:16 AM
No problem! Before we cancel, please remember all the benefits that the subscription has to offer; you do have access to our entire catalog from 1851 to date, podcast, and newsletters, all that and more for just C$0.50 per week until 09/23/2022 on both nytimes.com and in the New York Times app.
Keep in mind that the regular rate for this usually is C$20.00 every four weeks, so you might as well take advantage of this. Are you sure you would like to give up these features?
You
7:16 AM
No thanks, I’ve decided to support a local on line newspaper.
Jonathan
7:16 AM
Understood, I respect your concern. I will now proceed with the cancellation. Allow me 1-2 minutes, please.
