They ask you why you want to cancel and give you 100 characters LOL
So I said,
I get so angry when I read it it’s bad for my health.
You are now connected to Jonathan.
Hi there! Thank you for contacting the New York Times. My name is Jonathan. Hope you’re doing great! I am sorry to hear that you would like to cancel. Please, allow me 1-2 minutes while I pull up your account.
Of course! Thank you for your time, Allegra! I was able to locate your account and I would like to thank you for your support as a Basic Digital subscriber! I understand the news can get a bit intense or overwhelming, and we sometimes need to take breaks, however, it is also important to stay aware of everything that is going on.
If I may, we have different sections as well that you might find interesting and joyful; for example, when I feel that I need to take a break from the news, I look for the Tech and Books sections and listen to the Daily, in which I can get all the news in 20 minutes. That way I can stay tuned without being too involved. Would you consider giving these options a try?
Thank you for the offer but no.
No problem! Before we cancel, please remember all the benefits that the subscription has to offer; you do have access to our entire catalog from 1851 to date, podcast, and newsletters, all that and more for just C$0.50 per week until 09/23/2022 on both nytimes.com and in the New York Times app.
Keep in mind that the regular rate for this usually is C$20.00 every four weeks, so you might as well take advantage of this. Are you sure you would like to give up these features?
No thanks, I’ve decided to support a local on line newspaper.
Understood, I respect your concern. I will now proceed with the cancellation. Allow me 1-2 minutes, please.