Day: October 20, 2008

True story from a Canadian Call Center

Customer: Hi, I was just wondering if you could tell if cable TV is available at my house. I know it is available in the city, but we are just outside the city limits.

 

CSR: Yes, we have a very expensive and complicated computer program to figure if there is cable TV available at your address. However, if you answer this one question for me, I can predict the answer 99.9 % of the time.

 

Customer: Really, what is the question? 

 

CSR: “Can you see cows from your kitchen window?”

 

Customer: Why, yes I can see cows from my window.

 

CSR: Well sir, you are going to need a satellite system… There is no cable TV available at your address.

Home safe

Got in a brief visit with my Gran and Dr. Filk (who is some filking busy these days, what with recording and travelling) yesterday; listened to Juliana’s new album with my mother; collected a book and two maps of France / Paris; and then got home safe on the ferry.  Jeff came and picked me up.  I had a very relaxing weekend.  Then I got up and tidied my room, as I damned near killed myself getting up in the night to let Eddie in.

To do: read the family history about the bookseller and antiquarian (and friend of Thomas Carlyle) Henry Wake.  Make turkey soup. Email Anne and tell her to rearrange Friday’s lesson as I am going to be at the church gathering Friday night doing registration, or so I surmise. Work on Halloween costume which is work appropriate.  And hack away at the 10 other projects nibbling at my conscience, and consciousness.